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MCDONALDS CONSULTANT CHECKS QUALITY OF FOOD AT A CHICAGO RESTAURANT, 2003-08-19 (photo)

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IMAGE number

REU7699226

Image title

MCDONALDS CONSULTANT CHECKS QUALITY OF FOOD AT A CHICAGO RESTAURANT, 2003-08-19 (photo)

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Photographer

Reuters Staff

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photograph

Date

2003 AD (C21st AD)

Shooting Date

2003-08-19

Image description

McDonald's operations consultant Barb Taylor checks the temperature of chicken patties at a Chicago McDonald's restaurant, on August 19, 2003. McDonald's has been hit with a poor customer satisfaction record for several years, in turn, hurting sales and profits. The world's largest fast-food company has started a drive to improve service, as an army of some 500 in-house consultants have now been assigned to help reverse that trend. 18 months ago, McDonald's unveiled a new grading system to stem admitted shortfalls like slow order times and inconsistent food quality. Uniform standards for grading all 13,600 of its U.S. restaurants are key to a service turnaround, executives say. REUTERS/Deborah Cohen DC/GN

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REUTERS/Reuters Staff / Bridgeman Images

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Largest available format 2200 × 1697 px 0 MB
Dimension [pixels] Dimension in 300dpi [mm] File size [MB] Online Purchase
Large 2200 × 1697 px 186 × 144 mm 285 KB
Medium 1024 × 790 px 87 × 67 mm 826 KB

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